Responsible Gaming

Our Commitment to Responsible Gaming

At Richard Casino Australia, we are committed to promoting responsible gambling practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if they feel their gambling is becoming problematic.

Age Verification

It is illegal for anyone under the age of 18 years to gamble in Australia. By using Richard Casino Australia, you confirm that you are at least 18 years of age and meet all legal requirements to participate in online gambling in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs in your behaviour, it may be time to seek help:

• Spending more time and money gambling than intended
• Chasing losses by gambling more in an attempt to recover money lost
• Hiding gambling activity or lying about the amount of time and money spent gambling
• Neglecting work, studies, family, or social relationships due to gambling
• Borrowing money to finance gambling
• Feeling anxious, irritable, or depressed when unable to gamble
• Using gambling to escape problems or negative emotions
• Failed attempts to reduce or control gambling behaviour
• Gambling with money needed for essential expenses such as rent, food, or bills

Self-Help Tools

Richard Casino Australia provides a range of tools to help you maintain control of your gambling:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
• Loss Limits: Set a maximum amount you are willing to lose during a specified period.
• Reality Checks: Receive periodic reminders about how long you have been playing and how much you have wagered.
• Session Limits: Set a time limit for your gaming sessions to help you take regular breaks.
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling.

We encourage you to use these tools proactively to manage your gambling behaviour responsibly.

Support and Help Resources

If you are struggling with problem gambling, help is available. The following organisations provide free, confidential support:

Australia

• Gambling Help Online – Free counselling and support service for problem gambling in Australia
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)

United Kingdom

• GamCare – Free, confidential support for problem gambling
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Resources and support for problem gambling
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Free helpline and resources
  www.ncpgambling.org
  Phone: 1-800-522-4700

Take Action Today

If you believe you have a problem with gambling, or if someone you know may be affected, please reach out for support. There is no shame in asking for help, and treatment and support services are available. Remember: gambling should only ever be entertainment, not a source of income or a solution to financial problems.

If you need help today, contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au